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Shipping and Handling

We ship from Champlain, NY, and use Federal Express for all orders unless otherwise specified.

Shipping Method:  We ship from Champlain, NY, and use Federal Express Ground for all orders unless otherwise specified.  We do our best to ship Regular Size Orders within 24 to 48 hours.  Please allow additional time for start-up, pallet, and large orders, or those requiring customs paperwork, or shipping quotations.

IMPORTANT:  If you have an event and need your order on a certain date, please include this information in Comments or contact us by Phone at 1 (877) 480-2327 to ensure we ship the proper method.

 

Shipping Origin for USA:  Champlain, NY
Primary Carrier:  Federal Express 
Same Day Shipping:  We make every attempt to get all orders out same day.  However, this can not be guaranteed due to high order volumes.   (e.g. Sale Events, Seasonality, Statuatory Holidays, Weather, etc.)  If you absolutely require same day shipping, please place your order prior to 1:00 PM EST and call us to discuss your shipping options as an Expediting Fee may apply.
 
  • Regular (3 to 7 Days):  Ground Shipment.  This is by far the most economical shipping method of choice.  Please review our state shipping map below  to determine your shipping time.  The day your order ships is not counted as one of the shipping days on the map. 
  • Express Saver (3 Days):  Air Shipment, will arrive in 3 business days.  The day your order ships, is not counted as one of the days.  Therefore, if you order on Monday prior to 12:00 noon EST, this order would arrive on Thursday.
  • Express (2 Days):  Air Shipment, will arrive in 2 business days.  The day your order ships, is not counted as one of the days.  Therefore, if you order on Monday prior to 12:00 noon EST, this order would arrive on Wednesday.
  • Express (Overnight):  Air Shipment, will arrive in 1 business day.  The day your order ships, is not counted as one of the days.  Therefore, if you order on Monday prior to 12:00 noon EST, this order would arrive on Tuesday.
  • Hold for Pickup:  You can pick up your order at our warehouse, or arrange for a freight forwarder.

 

The map below represents the standard shipping for ground service as provided by Federal Express for our U.S. Warehouse ZIP code 12919.  This map is a guidelline for Regular Ground shipments only, and does not apply to Express shipments that are sent by Air.
 
 
Shipping Cost Estimate:  Until an order is physically picked, we are uncertain of the number of boxes, box size, or weight, at time of order, we do a "Pre Authorization" of funds (this is simply a credit card 'hold' of funds) and once the real freight amounts come in (usually within 24 hours), we "Complete" the transaction with the actual costs.  Typically, ground shipments are $10-$25 per box shipped, depending on weight and zone.  (zip code)  3 Day Express, is about 3x Ground costs, 2 Day Express, is about 4x Ground, and Overnight is about 5x Ground, so please choose your shipping method wisely!
 
We are able to offer the most competitive shipping cost, as our warehouse does an incredible volume with Federal Express.  These Distribution Cost savings are passed on to you, our valued customers, regardless of your state location!

Why spend money on shipping . . . when you can get more for your money at Teddy Mountain Direct™! We care about our customers needs and you can expect more from your wholesaler at Teddy Mountain Direct™!
 
If you are looking for more information on shipping charges and how we process, please also visit our FAQ.
 

Important Note: Always keep extra fiberfill on hand, hidden, as an emergency supply. Sending Fiber Express or Overnight is very, very costly. If you run out, your business will be non functional, so always keep a box hidden away for a rainy day!)

 

 

 

 We are the Exclusive Providers of the Teddy Mountain® Brand!

Better Designs, Better Quality, Better Prices, only @ Teddy Mountain Direct™!